Our Core Values
1
Be Respectful
We must treat all people (including customers, colleagues, suppliers, and the wider stakeholder community) with respect all at times.
2
Be Polite and Considerate
We will not accept rude behaviour from customers, employees, suppliers, and stakeholders at any time.
3
Act with Humility and Honesty, Demonstrate Enthusiasm & Positivity
We will only employ, and continue to employ, employees and engage with suppliers who display openly the personal characteristics of humility, honesty, enthusiasm, respect, positivity and a ‘can do’ attitude.
4
Develop Colleagues
We will seek opportunities (at least annually) to identify employee training needs (and wants) and wherever possible and practicable, provide time and resource to accommodate these needs (and wants).
5
Foster a Shared Culture / Values with External Parties
We shall be very careful in our recruitment and maintenance of ‘customers’ (customers here being defined as ‘any body corporate or otherwise paying regular fees to the company’) to ensure, wherever possible, that these customers share these ‘core values’.
6
Deliver the Best Possible Outcomes for Clients and Customers
We shall, at all times and in all decision making, try to ensure the best possible outcomes for our clients and consumers in every action we take.