EPVS Validation Process

The validation process begins after you upload the required documentation to our Validation Hub. This will include the contract, a detailed quote showing the performance and savings illustrations, relevant calculations, and additional supporting evidence such as survey images and a recent energy bill.

Note: Including complete and accurate documentation on the initial upload will help avoid unnecessary delays in the validation process.

On submission, your customer will be sent a welcome email confirming that you have uploaded their documents for validation and asking them to provide an optional review of their sales experience so far.

Our team will then thoroughly review your documentation. If all required documents are present and calculations are accurate, we will validate your submission on the portal. This process generates a validation certificate, which is automatically emailed to your customer with their certificate attached.

Should there be missing documentation or a need for further information, our team will provide specific feedback on the portal, detailing what is required to complete the validation process.